International Tuition Payments and TransferMate Global Payments

At the University of Indianapolis, we know that our international students often have to pay significant international transfer fees when paying for their tuition fees and expenses. We listened to your challenges, so we teamed up with TransferMate to provide you with a transparent payment method to reduce additional bank fees and improve your payment experience. TransferMate helps international students pay tuition and fees in their local currency from any country.

What are the benefits of TransferMate?

Faster payment posting to your student account
Local currency payment methods
Competitive exchange rates
Exceptional 24-hour customer service from TransferMate
Accurate currency conversions

TransferMate lets you make international payments to the University of Indianapolis in your own currency while receiving competitive foreign exchange rates. If you are an international student, you can use this secure payment method during your online checkout process.

How do I make a payment with TransferMate?

Log in to your student account on the UIndy E-Bill site. Select Make a Payment, choose TransferMate INTL from the dropdown menu, and follow the prompts.
Watch the International Payments powered by TransferMate video for a quick demo, or download the step-by-step instructions below.

Student Payment Guides

TransferMate FAQs

Who can I contact for assistance?

For transaction-specific questions, contact TransferMate via Skype, Live Chat, Email, or Phone. For more details, visit TransferMate's Customer Service site.

For questions about your student payment center, contact the Office of Student Billing and Payment at studentbilling@uindy.edu or 317-788-3221. Our office is open from 9 am to 4 pm EST.

Will I be charged for using this service?

All international payments made through TransferMate are completely free of charge. You may be charged by your bank for making a local transaction, this is unfortunately out of our control.

Domestic transactions are subject to a $20 fee to cover costs.

Why do I need to provide identification?

By law, TransferMate is required to identify the person transferring funds to their bank account. Your identification will ensure that you and your institution are protected against Money Laundering attempts.

How will I know if my payment has been successful?

Once your payment has been received, the pending payment will be removed, and the transaction added to the Payment History in your student account center. Additionally, you will receive an email confirming that your payment was successful.

How long does a transaction take?

Once TransferMate has received your payment into the local bank account in your country, TransferMate sends your payment the same day from our account to your institution. Your institution generally receives these payments the same day if payments are received into our local account in your country before 2 pm GMT.

When will my payment be posted to my student account?

Your payments will automatically be posted to your student account within 24-48 hours from payment completion.

Where are TransferMate payments shown in my student account?

When the student registers the payment, it is displayed on the home page as a Pending Alternate Payment Method. Once the payment is made and funds are confirmed by TransferMate, the student account is updated, which can be seen in the Payment and Account History.

Can my family or other authorized users have access to my student account?

Students may set up authorized users to view their billing information and or their student bill on their behalf. Please note that, in accordance with FERPA, this does not allow the authorized user to view the student’s academic records, course schedule, or other personal information. Authorized users may view student account activity, make payments, and set up payment plans. Please see the Student Billing and Payment website for more information and the steps to set up an authorized user.